Terms & Conditions

Welcome to Gromex Palace. By accessing or using gromexpalace.com, you agree to the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. About Gromex Palace

Gromex Palace is an online store offering watches and fragrances for men and women. We reserve the right to update product information, prices, availability, and website content at any time.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, colors, prices, and specifications displayed on our website are accurate.

However:

• Actual product colors may vary slightly depending on your device or screen.
• Product images may differ slightly from the actual product.
• Availability may change without prior notice.
• We reserve the right to correct errors in product information or pricing.

3. Orders

When you place an order through our website, you are submitting a request to purchase the selected products.

We reserve the right to:

• Accept or reject an order.
• Cancel an order due to product unavailability.
• Cancel an order where incorrect pricing or product information has been displayed.
• Contact you to verify order details before processing.

An order may not be considered fully confirmed until it has been accepted and processed by Gromex Palace.

4. Prices and Payments

All product prices displayed on the website are subject to change without prior notice.

The available payment methods will be displayed during checkout. Customers are responsible for providing accurate payment and billing information.

5. Shipping and Delivery

We will make reasonable efforts to deliver orders within the estimated delivery time provided at checkout or through customer support.

Delivery times may vary due to:

• Courier delays
• Weather conditions
• Public holidays
• Incorrect or incomplete address information
• Unforeseen circumstances

Gromex Palace is not responsible for delays caused by third-party delivery services.

6. Customer Information

Customers must provide accurate information when placing an order, including:

• Full name
• Phone number
• Delivery address
• Email address, where required

If incorrect information causes a delivery failure or additional charges, the customer may be responsible for those costs.

7. Returns and Exchanges

Returns and exchanges are subject to our Return & Refund Policy.

Products may only be eligible for return or exchange if they meet the conditions specified in that policy.

Customers should contact us before sending any product back.

8. Fragrance Products

Fragrances should be used according to the manufacturer’s instructions.

Customers should consider any known allergies or sensitivities before using a fragrance. Gromex Palace is not responsible for reactions resulting from improper use or individual sensitivity to a product.

9. Website Use

You agree not to:

• Use the website for unlawful purposes.
• Attempt to gain unauthorized access to our website or systems.
• Upload malicious software or harmful code.
• Copy or reproduce website content without permission.
• Interfere with the normal operation or security of the website.

10. Intellectual Property

All content on gromexpalace.com, including logos, brand names, product images, graphics, text, designs, and other materials, belongs to Gromex Palace or its respective owners.

You may not reproduce, modify, distribute, or use our content commercially without written permission.

11. Third-Party Services

Our website may use third-party services such as payment providers, courier companies, analytics tools, and other service providers.

Your use of such services may also be subject to their respective terms and policies.

12. Limitation of Liability

Gromex Palace will make reasonable efforts to maintain an accurate, secure, and functional website.

However, we cannot guarantee that the website will always be available, error-free, or completely free from technical issues.

To the extent permitted by applicable law, Gromex Palace will not be responsible for indirect or unforeseen losses arising from the use of our website or products.

13. Changes to These Terms

We may update these Terms & Conditions from time to time. Changes will be posted on this page with an updated Last Updated date.

Your continued use of the website after changes are posted means you accept the updated terms.

14. Contact Us

For questions regarding these Terms & Conditions, please contact us:

Gromex Palace
Website: gromexpalace.com
Email: info@gromexpalace.com
Phone: 0336 6104866

By using our website or placing an order, you acknowledge that you have read and agreed to these Terms & Conditions.